New reporting demands, care standards pricing and reimbursement criteria are creating unknown risks and penalties across all of healthcare delivery. Today’s systems & processes lack required real-time operational intelligence and relevance to be actionable or dependable. This means that most organizations are still managing in a rapidly shifting landscape by looking through a distorted rear-view mirror.

Turn disruption and uncertainty into competitive advantage by “instrumenting” all operations, process, quality and safety measures that impact your brand, your patient experience and your team engagement. Using your own trusted data and targeting your own specific goals and gaps is the way to make it a competitive advantage. Your teams focus on care and healing, and HealthyOps is your “in flight navigation system” that enables them to make lots of small, iterative adjustments to stay on track and focused on the "true north" of patient care and service excellence.

Healthcare delivery organizations are being bombarded by non-traditional competition including mini-clinics at retail, App-based care, streaming telemedicine, subscription services and more. What once was a relatively stable and predictable set of service delivery competitors has mushroomed into a Wild-West of experimental and innovative, cool, and technically astounding choices and strategies to deliver low-cost, high-impact well-care, urgent care and follow-on aftercare and monitoring services.

Competition is magnified by new consumer choice & portability. Providers find themselves in a new kind of Brand War that cuts across the traditional employer-provided and network-dependent models that are being dismantled and disintermediated. Consumers are able to be much more engaged in their healthcare choices and spend than ever imagined.

Most safety, clinical and service quality gaps are simple in nature but easy to forget. Patient comfort, urgency of treatment and the rush of multiple tasks and patient flow can make it difficult to remember the latest acronym or service mantra, no matter how well-intentioned your team.

HealthyOps enables leaders to simplify and automate the task of monitoring and controlling patient touch-points, processes and operations.

The result is that your teams have more time to focus on healing, human touch and care-plan engagement. The real-time monitoring and alerting system helps leadership intervene when adjustments and changes in staffing or processes are small, and before service quality or clinical outcomes suffer. The net impact is uncompromised service excellence across the continuum of care, and the enhancement of your organization’s great brand and reputation across the competitive marketplace.